Spectrum hoa login10/7/2023 ![]() Other businesses and public pools are open with creative solutions for social distancing like mask policies, population control methods (dry erase sign-in boards with limited number of slots, circles on the ground), but Spectrum is just now doing this as we roll into June. I am 98% sure they were receiving calls/emails regarding this hot topic from our community, but still failed to act and think to the future. Spectrum showed a lack of being "Industry Leading" and "Legendary Customer Service." There is no question that Spectrum should speak with experts, but that should have been done months ago. At my place of employment we did similar things to mitigate risk, but we also thought to the future and developed our re-opening plan/policies. Now they are scrabbling to speak with lawyers, and this and that. This could have been done for the last two months. Spectrum is now scrambling to get a reopening plan/policy in place. May 2020 the CDC, Fed, States have now released their control (of pools) and turned it over to the businesses. It is not the issue of closing the pool- it was the management of the situation.īack in late March as Fed, State, and CDC guidelines outlined the pool was closed. A hot topic in my community is the closing of the pools during this Pandemic. I will use one example of how Spectrum operates. Let me preface this comment by recognizing that we are in our first pandemic, but I also believe that one does not rise to the occasion one rises to their level of training. If you go to Spectrum's website you will see and hear things like "Legendary Customer Service, Community Oriented, Industry Leading" and "we are here to serve the people" Waterford Park, San Antonio, TX- Spectrum AM is currently our HOA. It just makes the whole street look bad, especially because you can see her trash can from the corner.what’s worst is I am right next door, what a sight and smell when I sit on my porch. Honestly no other homes on the street does this. ![]() Things like enforce trash cans to not be in plain view. I mean, you literally pay them to enforce certain things set forth by your community. Who would have thought you need to check this sort of thing prior to buying in an HOA community. Such an awful experience dealing with this HOA management company. I would avoid moving into the next community of Spectrum AM is this managing company, because with no transparency you can’t really hold them accountable and without any accountability how do you know they are actually doing the job they’re paid to do. This company is not transparent in their actions. What I do know to be true is that I personally submitted a complaint every day possible for 5-6 months with a photo and Spectrum AM has done nothing about it, because as I post this complaint the issue still exists. The email states the issue has been addressed, but honestly how do I know that to be true without any follow up communication, complaint # or anything. They alway send me a system generated email and if not system generated it’s some sort of default template they send manually. When I file grievances no one will provide an updates on the status. No action has been taken and no fine imposed. Because she is the home owner and not a renter like the previous occupants I notified spectrum of this violation every day possible for 5-6 months and they have yet to do anything. She went on to ask their race and stated she would not do that.well here we are 7 months later and her trash can has been outside everyday since then. Never moved their trash can from street view for nearly years. At some point we got on the topic of the previous occupants of her newly purchased home and how they. When she moved in she had me questions about the neighborhood. I recently acquired a new neighbor about six months ago. Spectrum AM is a horrible HOA management company. Well let me tell you they most certainly were not being bratty. Boy was I wrong, Spectrum AM anything positive about spectrum and to be honest I thought the residents complaining where just being bratty. Until my recent issue with Spectrum AM I thought the residents were just being bratty because they could not have their way. I have been living in a community managed by Spectrum AM for several years, and let me say while I’ve never had any real complaints a list Spectrum AM in the past other residents certainly have.
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